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SVRC Industries Inc. has been providing quality vocational rehabilitation services in Saginaw County and the surrounding community since 1962. By working together as a collaborating partner with the Saginaw/Shiawassee Intermediate School District, Community Mental Health, State of Michigan, and local businesses we have been able to provide quality outcomes for persons with disabilities and other barriers to employment. SVRC Industries is accredited by CARF (Commission on Accreditation for Rehabilitation Facilities) to ensure quality services to the persons served. The Industrial Operations/Contract Services are certified by NSF to the ISO/TS 16949 Quality Standards to ensure quality for industrial customers. In 2001 SVRC developed a quality statement for the organization, "Excellence is our Standard," which is a philosophy and value that the organization now prides itself on.

Welcome to our website. We sincerely hope that you find the information useful and feel free to contact us with questions on services or supports.

History of SVRC Industries, Inc.

Mission Statement and Core Values

SVRC Industries, Inc. creates and sustains opportunities and support systems for persons with barriers to employment and community access.

We address the mission by...

Recognizing that challenges of our customers have the highest priority.
Delivering an individualized service system that stresses self-determination and is based on the unique needs and abilities of each participant.
Educating the public about barriers for the disabled to employment and community access.
Advocating for solutions to disability and rehabilitation issues.
Forming partnerships and collaborating with other organizations, businesses and schools to maximize our effectiveness.
Combining financial strength, programmatic diverse options and quality improvement strategies.
Concentrating our resources to have the greatest impact.
Embracing managed care initiatives in an effort to provide quality services and customer satisfaction.
Using our industrial operations as the hub for service delivery systems.
Delivering services that reflect the values of our customers and the citizens in the communities we serve.

Core Values are...

Planning	We understand that planning for the future is crucial to our consumer base.
Excellence	We commit to a comprehensive and unsurpassed level of service to all our customers.
Outcomes	We incorporate an outcome measurement system to ensure quality customer service and satisfaction.
Partnerships	We believe in full collaboration with community partners to provide maximum efficiency and utilization of resources.
Listen	We will continue to listen to the needs of our customers and community.
Empowerment	We display empathy while still empowering our consumers, customers and employees. We strive for excellence as a team.

Quality Statement

We recognize that leadership and strong partnership with our external and internal customers and suppliers are key to achieving excellence, promoting an environment committed to continuous quality improvement and ensuring customer satisfaction.

SVRC Industries, Inc. has defined and documented its policy for quality. SVRC Industries, Inc. quality policy is "Excellence is Our Standard".

SVRC Industries, Inc. quality objectives include:

Delivering quality products on-time
Understanding and meeting customer requirements
Developing supplier/vendor relationship that helps assure on-time delivery of quality parts
Creating an atmosphere where continuous improvement is the focus of our daily work
Satisfying our customers through teamwork and flexibility
Continuous quality improvement

Board of Directors

SVRC Organizational Chart

SVRC Industries, Inc.
919 Veterans Memorial Pkwy
Saginaw, MI 48601

Phone: 989-752-6176

Fax: 989-752-3111